Why SaaS Makes Sense: The Benefits of Cloud Computing for Email Archiving
As Software-as-a-Service (SaaS) continues to grow in both awareness and popularity, many organizations are considering SaaS for a range of applications. While not all solutions are suited to being deployed “in the cloud,” the Fortiva Archiving Suite™ is an ideal place to start. No upfront capital investment & predictable costs.
When Does SaaS Make Sense?
As a general rule, applications that differentiate a business and impact customer purchase decisions (“core” applications) are usually best maintained in-house, where a high degree of control and customization can be applied. Other applications – those that are required to keep the business running, but don’t have a direct impact on the bottom line (“context” applications) – are ideal for SaaS deployments.
By outsourcing context applications such as email archiving to a SaaS provider, the burden on internal resources can be relieved, allowing them to focus on core systems and strategic activities. At the same time, the customer benefits from the constant upgrades and high level of service that a SaaS provider such as Fortiva can offer.
Why SaaS is the Best Option Model for Email Archiving
As a storage-intensive application, an email archive takes a significant amount of time and effort on the part of IT to manage. More importantly, the resources required – including both infrastructure and IT staff – continue to increase as the data in the archive grows over time. In fact, the monitoring, provisioning of storage, and backing up of an archive can often become extremely time-consuming after accumulating just a couple of years’ worth of data.
Fortiva’s SaaS email archive was built on a grid infrastructure to be completely scalable. Unlike on-premise solutions that can experience serious search degradation and require ongoing hardware upgrades as the archive grows, Fortiva provides access to hundreds of servers on-demand. Since the cost of search performance is shared between customers, access to real-time search remains cost-effective regardless of how large the archive grows or how often searches are required. This is achieved using parallel search technology similar to that used by major search engines.
The Benefits of Fortiva's SaaS Solution
1. Fast, Easy Implementation
With no underlying infrastructure to purchase and install, and minimal customization required, Fortiva can often be deployed in under a day.
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2. No Upfront Capital Investment
An on-premise email archive requires significant storage infrastructure purchases upfront. With Fortiva, this investment is unnecessary, and capacity can be incrementally increased without having to buy big blocks of storage.
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3. Lower TCO
Fortiva's SaaS solution takes advantage of a multi-tenant architecture model. This means that you benefit from lower costs because the physical back-end hardware infrastructure is shared among many different customers.
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4. Reduced Burden on IT
With Fortiva managing everything, your IT staff don’t have to worry about monitoring, provisioning storage, or backing up your archive. This frees up their time to focus on more strategic, mission-critical tasks.
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5. Guaranteed Performance with Scalable, Redundant Storage
By sharing computing resources among customers, Fortiva also offers unparalleled performance for search, regardless of how large the archive grows or how frequently you access it. Customers get on-demand access to a redundant storage infrastructure that scales with their growing needs, along with copies of every archived message in multiple data centers; continuous data validation; expert staff monitoring and additional storage capacity on an ongoing basis.
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6. Customer Service & Support
At Fortiva, we promise unsurpassed customer service and protection from unexpected service disruptions. We also guarantee that technical support calls will be responded to within 30 minutes, 24/7/365, and all issues with hardware and appliances will be managed by Fortiva. Finally, you benefit from ongoing product enhancements and upgrades at no extra cost.
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7. Integration with Exchange & Active Directory
Many IT departments are hesitant to give up control over the archiving process. Fortiva overcomes this issue by providing an appliance which resides within the corporate network, and provides tight integration with the customer’s existing messaging infrastructure. This guarantees that messages are never lost, and allows Fortiva to leverage data from Active Directory (AD), resulting is greatly simplified management.
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8. Guaranteed Data Security
Fortiva uses DoubleBlind Encryption™ technology to guarantee the security of your data, ensuring that no one outside your organization can access your archived data. Data can never be viewed without access to both your Fortiva appliance (within your network) and the Fortiva datacenters. Not even Fortiva’s own staff can access the content of archived data.
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